December 2016 Release

3 min read

We’re kicking things off by highlighting the new OfficeR&D features to close out 2016. In December, we released several new features and wrapped up some critical projects to help build a solid foundation for 2017. December is a great time of the year to spend time on deep engineering and developing new features for managing coworking spaces.

Who is in – Checkins / Day passes

As we all know, a big part of coworking is Flexible working a.k.a Hotdesking. Managing flexibility is not the easiest and most fun part of managing a space. That’s why we put a lot of effort to extend our support for managing day passes, keeping track of who is in the space, checking people in etc. Here are some of the bits n’ pieces that we added this month:

  • New ‘Who is in‘ page – we redesigned the page so you can get a better overview of your members that are in the space. It’s more visual, user-friendly and easy to use.
  • Automated Checkins based on your door access integration – this is usually the best way to check people in. They open the door, so you know they are in the space, if they use a day pass, it’s marked as used and it’s all done.
  • Automated Checkins based on WiFi – we significantly improved our integration with Medusa so it checks in your members seamlessly and works the same way as the other part of the checkins module.

whoisin

Meeting Room Bookings

As usual, we work hard to make our booking system the best it can be.

  • We improved our Google Calendar integration – it works more quickly and it’s more secure.
  • We improved the booking performance and user experience.
  • Multiple small issue fixes and improvements related to booking charges, meeting room privacy options, email notifications and more.
  • Improved Guests & Visitors management.

Dashboard

We made several great improvements to the dashboard so you can better track your most important KPIs.

  • New Occupancy dashboard – we significantly improved our occupancy dashboard to better visualize your data. It’s more robust and unified and also crunches more data.
  • New Opportunity dashboard – we created a new dashboard page to highlight your opportunities data.
  • Improved Main dashboard – we added more data and rearranged some bits to make it easier to read.

occupancy

Opportunities & Sales CRM

Along with the new dashboard we put a lot of effort to improve our Opportunities. We made them more robust, added more features and improved our integrations with other systems.

  • Extended Opportunity statuses
  • Improved Opportunity page
  • New Opportunity dashboard
  • Improved Capsule & MS Dynamics Integration

As usual, we made numerous improvements on our Billing system, our Space management platform and of course, our Members portal.

opportunities

Keep in touch

We look forward to many new features and improvements we’ll be bringing you in 2017. Look out for the second December post, and, as always, if you have any requests for things you would like to see in OfficeR&D, drop us a line at support@officernd.com.

In the meantime, we will be working on making our Members portal more Social, more Mobile, more Collaborative and of course, our Admin portal more robust and easy to use.

 

November 2016 Release 2.0

3 min read

OfficeR&D is a second generation Coworking Management platform, or Coworking Management 2.0. We’re an extremely agile team. We develop quickly and release often, without compromising on quality. The time between requesting a feature to actually having it is reduced to a number of weeks or even days.

That’s why we thought we needed another big release in November, which we’ve affectionately named; November 2.0. To keep up with demand, this will become the norm for OfficeR&D. Every 2-weeks or less, we will roll-out an update with plenty of new features, improvements, and fixes.

Opportunities

We extended our leads (opportunities) management functionality but at the same time, we simplified it.  Now you can:

  • Create opportunity for new customers a.k.a. Leads;
  • Create opportunities (or deals) and attach them to existing customers;
  • Set more options like Company and Deal size;
  • Create your own statuses and probabilities;

We also improved our Sales CRM integrations.

opportunities

Comments & Notes

OfficeR&D now supports adding Notes (or Comments) to members, teams, leads, invoices, etc. Example – if you want to add a note to a customer profile or follow up on a conversation, then, you can! There are many different ways that you can use this function:

  • You can comment on various objects;
  • You can also resolve them;
  • Your teammates can also comment and post notes;

You will find the comments at the bottom of the members, companies, invoices pages.

Stay tuned for more improvements here.

comments

Public Calendar

We released a public, beta version of our Public Calendar. It’s beautiful. It’s easy to customise. It’s easy to use. We bet your meeting room users will love it. You can turn it on for you space at Portal / Features / Public Calendar.

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Meeting Rooms

We’re constantly improving our Meeting room booking system and calendar. Here are the new features and improvements:

  • Post an optional description to a booking
  • Option to round charges at a certain period of time like 30 mins, 1 hour, etc.
  • Improved user interface – better presentation of the meeting room prices
  • Improved performance and other fixes

Members Portal

Probably our main focus at the moment is to make our Members portal the best software experience for your members. We’re constantly improving it, adding more features and polishing the user interface and experience.

  • Widgets mechanism – OfficeR&D now supports widgets mechanism which you can customise easily your dashboard
  • Twitter Feed – one of the new widgets that are available on the dashboard as well as on the members’ profile pages.
  • RSS Feed – you can also use our RSS feed widget
  • Improved Members wall – we improved the members’ wall to be sleeker and more user-friendly

Stay tuned for more features and updates.

Do you want to have an impact on our Product Roadmap and use the best coworking management platform? Join us now.

November 2016 Release

3 min read

Although this month we’ve been onboarding new customers like never before, we were still able to significantly improve our platform and make our biggest release ever.

We improved the mobile story of both members’ and admin sites. Our Members portal has become arguably the most beautiful portal for coworkers on every screen. We also implemented several new major features, improved the overall performance and security of the whole platform and we fixed a number of small issues.

Admin Portal

We invest a lot in making OfficeR&D Admin portal to be the most user-friendly, beautiful and feature rich Coworking management platform.

Billing

  • Plan codes – you can now set unique codes to every plan & product. This is then exported nicely to your invoices.
  • Mark fees as paid – you can explicitly mark one-off fees and deposits as paid to prevent double charging (in case, you’re just starting and the fees were paid before).
  • Payment notifications – you have new options to control the email notifications when payment fails.
  • Plan privacy options – you can now specify if a plan or product is available for purchase for new members, existing members or is it only available for admin users.
  • Item codes for deposits in Xero – you have the option to sync and control the item codes for deposits
  • Improved MRR calculation – changing the membership price now affects the MRR (monthly recurring revenue) of the member.

Members management

  • Add file attachments – you can now upload files and attach them to your members’ profiles. You can keep your signed contracts, IDs and all other files safely stored next to your memberships data.
  • New Companies view – the page is more mobile friendly, easier to find data, more sorting options and most of all, more beautiful.
  • Improved Custom properties – we extended and improved our custom properties (fields). You can make them public or private, add placeholder value and more.
  • Member statuses – now you can see on the Members page if a member has access to the Members portal. Their members portal Role is visible on the Members page.
  • Improved Former, Contacts and Leads views – all pages have been visually improved.

Meeting room bookings

  • Improved user interface – the booking template looks better and shows more data – the summary and the member’s name.
  • Bookings overview page – you have a new page where you can get the data for the Members’ usage of meeting rooms per month.
  • Improved email notifications – when changing a booking from the admin, the affected members will receive a proper notification. Also, the email template was improved.  
  • Add guests – now you can invite external or internal guests when booking a meeting from both the admin and the member sites.
  • Privacy settings – you can now configure if certain rooms are available for specific customers, or groups of customers (based on their membership type) or for all users of the space.
  • Calendar view improvements – the calendar user interface was improved in order on both mobile and desktop.

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Members portal

  • Improved Signup page – the user interface of Summary on the signup page was improved. Also, we improved the pro-rata calculations prompt.
  • Custom code – you can amend custom code in the members portal. This allows deeper customizations like inserting custom spreadsheet, adding tracking code for analytics, chat widgets and more.
  • Calendar improvements – the members’ portal calendar view was improved to work better on mobile and desktop.
  • Performance & security improvements – we’re constantly improving the performance and the security of our platform.
  • User interface improvements – we reworked the left sidebar menu to make it more beautiful on more mobile friendly.

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As always, your feedback is more than welcome. We won’t just listen to you, we will take notes and will implement your ideas faster than you can imagine.

As a quick heads up, with our next release, we will make customising our Members portal a piece of cake.

October 2016 Release

2 min read

We implemented a lot of new features in the last month, which are aligned with core values here at OfficeR&D.

  • Achieve operational excellence by automating more repetitive tasks;
  • Make data-driven decisions based on real, fresh data that is accessible and easy to read;
  • Create a more engaged community network.

In the last month, we improved our integration with Xero, added another awesome accounting integration – QuickBooks online, enhanced the members portal with an e-commerce module to enable your members to purchase products and more.

Admin Portalquickbooks

  • Quick Books Online – we’re very committed to providing completely automated solution for our customers. A big part of this is to have your accounting synchronised to your management system. So, we developed a full-fledged integration with QuickBooks Online. You can read more about it here.
  • Billing & Accounting Improvements
    • Tax Rates – you can define multiple Tax Rates, apply them to different products, customers and sync them with your accounting solution.
    • Discounts – a new, advanced way to create discounts, coupons and apply them to different customers and/or plans.
    • Pro Rata – control if you want to pro-rate the first or the second member invoice.
  • Integrations Improvements – we worked with our partners from KISI, GoCardless, Capsule, Stripe and Xero to improve our existing integrations. Read more here.
  • Meeting Room Bookings Improvements – we now support more sophisticated ways to define prices and rates:
    • Members vs. non-members;
    • Discounts based on membership plan;
    • Daily vs. hourly rates, etc.
    • Improved our booking system to be faster, more reliable and feature rich.
  • Performance & Security Improvements – we made some upgrades so OfficeR&D is quicker and more reliable.

Members Portal

  • E-Commerce– enable your members to purchase new membership plans, products, services and more. Collect the payments online or add them to the members’ next invoice.
  • New Design & Options
    • Members Dashboard – members can now enjoy a new Welcome dashboard where they can access various useful links and information
    • New Members Wall – we redesigned our members’ wall. It’s much faster, looks better, has more information and options.
  • Performance & Security Improvements – we also improved many internal bits & pieces to make the portal more robust, better looking and faster.

members-wall

 

August 2016 Release

2 min read

The summer is the best time to work hard on your product. This is exactly what we’re doing at OfficeR&D. For the last two weeks, we improved our Dashboard, Billing module, Members portal, enhanced our Integrations, and more.

Admin Portal

  • Chart of Accounts / Sales Accounts – group your revenue streams by account. You can create unlimited accounts or use our default ones. Then you only need to map your plans, products and services to your accounts and you will be able to see very meaningful reports on your revenue streams.
  • Xero Integration improvements – you can also map your accounts to Xero accounts.
  • Billing Cycles – OfficeR&D supports now 3 types of billing cycles – single, separate and multiple. This option controls how the members will be charged. You can read more here.
  • Visitors Management – you can now manage your coworking space visitors. Members can add visitors, that can be synced with your intercom system, your door access, etc.
  • Dashboard Improvements – we’ve added more KPIs and views to more easily read your data.

accounts

Members Portal

  • UI Improvements – OfficeR&D members portal is getting more and more beautiful with every release.
  • Custom Domains – have your members portal under your domain.
  • Visitors – enable your members to add visitors from the portal.

portal

July 2016 Release

2 min read

Members Portal

OfficeR&D Members portal gets more and more beautiful. With the latest release, we’ve added so much more customization capabilities, improved user interface, new features and more.

  • Menu customization – rename and customize the titles of the main menu.
  • Important links – create multiple important links (like ‘Printer Setup’, ‘House Rules’, etc) and have them nicely presented in the members portal.
  • Edit/Cancel Recurring bookings – cancel or edit recurring bookings now are handled properly.
  • UI / UX improvements – multiple improvements on the user interface and user experience.

Launch22 Benefits

Admin Portal

OfficeR&D admin portal becomes more and more powerful. With our latest releases, we introduced we dashboard, improved the billing, introduced new labeling mechanism and more.

  • Dashboard – get very deep KPIs and real-time analytics data with our latest dashboard. It is beautifully arranged in verticals so you can easily find the data you need. Click on any number to navigate and find the details about it.
  • Labels – easily find new, leaving or overdue customers and payments.
  • Filters – drill down and filter the customers, payments, and etc that you need by status, labels, names, etc.
  • Multiple improvements – various improvements on the billing, members, membership management and more.

Dashboard

Stay tuned for more coworking awesomeness with OfficeR&D.

If you’re still managing your coworking space with Spreadsheets and To-do lists? It’s time to change now and work with us.

June 2016 Release

2 min read

What’s new – multiple bug fixes and improvements, members’ portal theming, space tab, membership new features and so much more.

Members portal

  • Theming – a new theming mechanism that enables deeper customization and white-labeling of the members portal.
  • UI Improvements – multiple improvements on all major screens.
  • Space tab – enables your members to learn more about your space, your House Rules, T&Cs, and more.
  • Calendar Improvements – support for multi-location conference room bookings.

Members Portal

Admin portal

  • Membership Management  – improvements on the way we handle the memberships:
    • Add membership – you can now add membership to both members & companies.
    • Cancel membership – a more accurate way of terminating a member’s membership.
  • Billing and Accounting – complete Xero integration
    • Xero – complete, real-time Xero synchronization.
    • Void invoices – you can now void invoices.
    • Billing Dashboard – get accurate data for your space finances on the new Billing Dashboard.
    • Improvements – multiple improvements on the Billing flow.
  • Space Improvements – improved way of doing desks and offices assignment
    • Assignment – you can now assign desks, independently on the membership dates
    • Relocation – you can now relocate between floors
  • Members Portal theming – you can now manage your Members portal settings in a centralized place in the Admin portal.
  • Multiple improvements, Performance optimizations and etc.

Billing Dashboard

May 2016 Release

2 min read

Major update that features benefits management, community tags management (skills & industries), new members onboarding page, calendar improvements, plans improvements and so much more.

Members portal

  • Members Onboarding – new signup page that makes the members onboarding as smooth and easy as possible.
  • Benefits Management – highlight the benefits that you provide for the community, i.e. discounts, promos, local shops and more.
  • Tags Management – enable your members to manage their skills and let them search by tags, industries, etc.
  • Custom Fields – enable your members to add custom data to their profiles with free-text or pre-defined values.
  • Calendar Improvements – major UI improvement of calendar plus lots of new little functions.
    • Recurring bookings – enable your members to book meeting rooms on recurring basis.

Members Onboarding

Admin portal

  • Plans improvements  – we completely redefined our recurring plans & products structure.
    • Recurring plans – you can define the recurrence of the plans.
    • One-off fees – you can add single, one-off fee and charge your members.
    • Sign up fees – you can now add one or many fees when a member signs up.
  • Payment Gateways – we added new gateways and improved the others
    • Stripe Credit cards & ACH – collect online payments through Stripe
    • GoCardless – collect direct debits in Europe with GoCardless
  • Multiple improvements, Performance optimizations and etc.

plans