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2018 Year in Review

4 min read

With 2018 almost coming to a close, we’d love to highlight some trends from the year and share all the amazing things that happened in the world of coworking & technology.

2018 was the best year for the global coworking and flexible workspace community. The term ‘coworking’ even made it to the official dictionaries! The coworking movement is real and is bigger than ever. More and more freelancers, startups, small and medium-size companies, and enterprise teams are joining the Office-as-a-Service movement. The demand for coworking is growing exponentially, and so is the supply. The competition is growing too which only makes the services and offerings better for all of us. From large scale coworking to small ones, from niche operators to major landlords, there’s a good space for everyone.

2018 was the best year for OfficeRnD too. We released  87+ major new versions (yep, that’s a new release every 4 days!) of the platform. We expanded our global footprint by adding more than 200 new customers. We are now serving more than 50 000 awesome members in 40+ countries. As a result, our team grew from 11 to 27 across London, Sofia, and New Zealand.

Team

In order to provide a great software solution, you have to start with a great team. And we’re proud of how great our team is as we approach the end of the year! We care about each other and we care about the industry. The OfficeRnD team is willing to sacrifice long hours of hard work in order to provide world-class service and great software. Something that is key and is the ethos of the Coworking hospitality.

In 2018, 14 amazing people joined our team to support our growing coworking community. Thank you, Stoyan, Ivan, Deyan, Beni, Vini, Peter, Isi, Vlad, Mihaela, Yuki, Blago, Monika, Martin, and Rado. You are the best!

In 2018, we also visited 10s of coworking spaces on 4 continents, supported 4 coworking conferences and met in person with hundreds of coworking managers.

Product

Having great team and vision plus an amazing industry were the key factors in driving OfficeRnD to become one of the best coworking management solutions on the market.

  • We released 87 new versions and updates to the platform;
  • We resolved more than 900 stories – new features, bug fixes, and improvements. That’s about 6000 code commits. There is not a single day without a ‘commit’ to make the platform better, faster and more feature rich.

But although we accomplished a lot, our best intentions to build the perfect solution for coworking spaces in a year and stretch ourselves to the maximum still couldn’t catch up with our ambition. Still, we built a bit more than half of everything we wanted to build, and we’re even more determined and ambitious about our plans next year.

Following is the updated roadmap – in dark green are items that we managed to nail, in lighter green are bits that we made progress on but still need more love:

Here’s a quick summary:

  • Coworking Management Platform – the biggest part of the effort we put was toward solidifying the backend and adding more capabilities to it:
    • Tentative Bookings, Cancelation policies and many other advanced booking policies were added
    • Monetary-value credits
    • Advanced Contract management – types, templates, and other advanced improvements
    • Admin Permission Customizations
    • Multilocation management – advanced billing setup, multi-currency
    • Processing Fees and Discounts
    • IronWifi integration
    • Several new Reports and Dashboards
    • Many UI/UX improvements across the board
  • Member Portal:
    • Localization
    • Improved Member self-service
    • First bits of user analytics
    • Many booking improvements
  • Meeting Room tablet displays
    • We made it a Native app
    • We made it more beautiful
    • Check-in feature and auto-cancelation (be on the lookout for those in our next release in early Jan)

We’re looking forward to 2019 more excited than ever. There’s so much more to do. We will revamp the members portal, the mobile app and of course, we’ll add many new features to the backend management.

With your help, we will make coworking a more social, more mobile, more user-friendly experience for the members, more automated and integrated for the managers and more data-driven for the stakeholders. Stay tuned for our official 2019 Roadmap!

Happy Holidays to all our friends in the flexible workspace community! May 2019 be our best year yet!

Jun 21, 2017 Release

2 min read

We’re overhauling the way we think about resource rates. We’re excited about the direction of this new functionality and what’s coming up over the next releases. Without giving too much away, there will be the capability to book resources such as offices and desks on hourly,  daily, weekly and monthly basis.

This week we’re introducing the ability to specify how many hours in advance members can change and cancel a booking. We’re also expanding the balance report to provide more detailed data and let admins configure its target period. Here’s what else is coming up in this weeks release.

IMPROVEMENTS

  • Cancellation period is now available in resource rates. It enables admins to specify how many hours in advance members can change and cancel bookings.

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  • Admins can specify resource rates per half day, per week, per month.

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  • Balance Report in Billing/Balance Report is significantly improved and enhanced to list deposits, fees, memberships, total revenue and invoiced amounts per company. Admins can now set a target period for the report.
  • Locations menu is re-positioned to the upper left-side part of the screen to make it more visible and user friendly to access.
  • Admins can merge two companies together using the new Merge button available in the company profile page. The operation merges the following properties in the resulting company :
    • Members
    • Memberships and One-Off Fees
    • Payment Details
    • Invoices
    • Bookings
    • Booking Credits
    • Opportunities
    • Day Passes
    • Attached Files
    • Contracts
    • Comments
  • When setting a membership end date, the default end date is now set to the end of the next month.
  • Bookings can now be changed and cancelled, when they have a generated but not invoiced fee.
  • Admins can filter desks of type HotDesk under Space/Desks.
  • Under Space/Desks, desks that are not associated with a shape on the floor plan are tagged as “No shape”.

FIXES

  • GoCardless doesn’t allow you to connect to Sandbox environment.
  • Check-in dialog squashes all check-ins into one.
  • When booking a hotdesk, members are charged for the booking, even though it should be free of charge.
  • Hotdesks target revenue is not visible on the floorplan.
  • Zapier action “Add Member” does not add a member in OfficeR&D.
  • The Accounts dashboard under Billing->Dashboard is incorrect.
  • Former memberships are displayed as leaving thus generating incorrect information on the dashboard.
  • Cannot sync a new invoice with QuickBooks for a company that has previously recorded sync errors.
  • Cannot change billing date per company.
  • Bookings export (Community/Bookings) does not calculate correct fee amount when the booking span is more than 1 hour.
  • Revenue report doesn’t take into account proper pro-rating settings.